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APICS CTSC Exam Dumps
Certified in Transformation for Supply Chain (CTSC)
Total Questions : 151
Update Date : July 16, 2026
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APICS CTSC Sample Question Answers
APICS CTSC Sample Questions
Question # 1Which of the following statements is an example of an external motivator for executing a supply chain transformation?
A. Employee turnover is expected to increase substantially over the next 3-5 years.
B. A national customer wants the company to sell to its international subsidiaries.
C. Forecasts show the current market expanding 25% over the next 2-3 years.
D. Suppliers will need to decrease their lead times by 50% over 18 months.
Question # 2
A manufacturing company is implementing new technology in all production lines. To accelerate the change and track the progress, this company should:
A. utilize a push-pull system.
B. adopt define-test-deploy.
C. create visibility.
D. identify current performance drivers.
Question # 3
Which of the following steps should be completed before determining training needs?
A. Develop action plan.
B. Assess performance management.
C. Develop training plan.
D. Assess key performance indicators (KPIs).
Question # 4
A service company is experiencing long wait times for customer service. According to the theory ofconstraints (TOC), which of the following steps should the company take to address this issue?
A. Increase the number of staff members available before the bottleneck.
B. Implement a more efficient customer service system.
C. Identify and address the bottleneck in the customer service process.
D. Increase the resources available to the customer service department.
Question # 5
Sharing the visibility on change management progress by team can help the enterprise to:
A. measure transformation outcomes in meeting strategy.
B. demonstrate the transformation milestones.
C. allocate resources to the most in need of support.
D. ensure an effective metrics program in practice.
Question # 6
To choose the optimal supply chain organizational structure, management should consider thecompany's business strategy and:
A. complexity.
B. processes.
C. responsibilities.
D. standards.
Question # 7
Which of the following areas are most pertinent for leadership to focus on while developing aroadmap for supply chain transformation?
A. Suppliers, inventory, and payment terms
B. Customers, warehouses, and carrier relationships
C. Customers, talent, and risks
D. Technology, data centers, and web portal
Question # 8
In the SCOR model, the analysis of indicators of supply chain's performance from level 1 through 3 isreferred to as:
A. metrics attribution.
B. metrics decomposition.
C. performance cascading.
D. performance classification.
Question # 9
Which supply chain model can handle high demand during peak season and quickly adjust to a leanperiod with low demand?
A. Custom-configured chain
B. Agile chain
C. Efficient chain
D. Flexible chain
Question # 10
A company is experiencing persistently high costs of poor quality in the supply base. What is the best approach to reduce those costs?
A. Conduct supplier appraisals.
B. Track costs of returns.
C. Establish education and quality training.
D. Inspect all received products.
Question # 11
As part of the digital supply chain transformation process, leadership should have its team ofstakeholders prioritize which of the following as strategic assets?
A. Hardware and machinery in use across the entire business
B. Free cash flow being reported monthly
C. Internal and external data sources making up the supply chain
D. Truck fleet and warehouses owned by the company
Question # 12
Which of the following metrics is measured as the value created by reducing or eliminating costincreases sought by supplier over and above prevailing baseline cost?
A. Opportunity cost
B. Direct material cost
C. Indirect material cost
D. Avoidance cost
Question # 13
A good supply chain strategy should be:
A. tailored to customer experiences.
B. managed with long-term capacity decisions.
C. tailored to the right level of complexity.
D. collaborated between buyers and suppliers.
Question # 14
Which of the following performance measures describes the organization's ability to quickly adapt itsstrategic transformation response to demand and/or supply shocks?
A. The number of full-time employees needed to meet current demand
B. The sustained percentage increase in manufacturing and/or service orders
C. The number of days needed to meet a 25% unplanned change in demand
D. The amount of internal and external capacity needed for current demand throughput
Question # 15
Documenting supply chain processes and maintaining updated documentation are used to achieve:
A. reliability.
B. process harmonization.
C. alignability.
D. data accuracy.
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